Our healthcare system faces significant challenges. All stakeholders in the ecosystem must collaborate to ensure the ongoing delivery of high-quality patient care. At Trigone Medical, we are proud to be part of the patient journey by providing turnkey technical services to medical equipment providers, ensuring the availability and optimal functioning of instruments. This, in turn, aids healthcare professionals in effectively treating patients, facilitating their swift return to normal life.
FULL-TIME
Montréal, QC
Job Summary
Working in the field under the supervision of the Manager, the primary responsibility is to ensure that the Capital equipment performs properly and safely. This is achieved by performing site visits, installations, service calls for repairs, hardware and software upgrades, and preventive maintenance to meet equipment standards. The Field Technical Service Representative will ensure customers are happy and satisfied with the services and add value for customers. The Field Technical Service Representative must document daily work performed, prepare accurate reports in the given standard format, and capture them in an appropriate tool. The TSR should meet the service KPIs and goals set yearly. Building technical competency is crucial, and the TSR will need to successfully complete training on specific equipment as organized from time to time.
NOTE: Candidate must either be a Canadian citizen, hold a valid work permit or permanent residence visa for Canada
Job Responsibilities
Qualifications
Send us your application for a collaborative journey towards a healthier future. Let's make a difference together.