SERVING MEDICAL TECHNOLOGY COMPANIES TO ENHANCE CUSTOMER SATISFACTION AND PATIENT CARE
At Trigone Medical, we specialize in after-sales medical equipment servicing. With a vast pool of highly qualified technicians across the globe, we ensure rapid responses, high first-time fix rates, and predictable service costs for improved customer satisfaction.
What we do
COMPREHENSIVE MEDICAL EQUIPMENT SERVICES FOR OPTIMAL PERFORMANCE AND CUSTOMER SATISFACTION
At Trigone Medical, we provide a comprehensive range of services to ensure optimal medical equipment performance. We provide everything you need, from responsive on-site assistance and preventive maintenance to spare parts management and customer satisfaction monitoring.
Additionally, we offer in-depth reporting, project management expertise, seamless installation, and thorough customer training. We also keep your equipment up-to-date with software upgrades and provide prompt corrective maintenance to minimize downtime.
We conduct meetings to understand your organization’s environment, strategic objectives, needs and area of improvement
02
Solution Design
Based on your needs and goals, we tailor our service offering to meet your objectives
03
Resource Allocation and Readiness
We strategically position technicians near your customers' sites for rapid response, then certify them through product-specific training
04
Implementation
Once certified by your trainers, the technicians are fully dedicated to your organization and ready to perform the services agreed upon
05
Monitoring & Continuous Improvement
We consistently monitor our technicians to ensure continuous improvement to our service delivery. Our reports and observations are shared to ensure full transparency